Founded in 1914, privately held and financially stable, we are a leading supplier of quality, engineered-to-order store fixtures in wood, metal and glass to national chain retailers.  We are based in our 900,000 square-foot facility in Grand Rapids, MI and have sourcing operations throughout Asia through a strategic partnership with the world's largest sourcing agency.  If you see yourself as a contributor to a winning team that is passionate about handling challenging and complex projects and delivering extreme customer service -- and if you meet the criteria for the positions described below -- we would like to hear from you.

Please submit your resume to admasst@amstore.com

Engineer

Position:  
•   Reports to Engineering Manager 
•   Participate in product design, develop engineering models and related documentation 
•   Work with engineers, project managers, purchasing, and manufacturing team 
•   Location Grand Rapids, MI; minimal travel to customers, suppliers, and job sites 

Education and experience: 
•   AutoCAD and Solidworks 
•   Demonstrated ability to develop 3-D engineering models and documentation for custom products involving
     multiple components manufactured  from a variety of materials (wood, metal, plastic, etc.) 
•   Bachelor’s or Associate’s degree in engineering discipline 

Ability and characteristics of successful candidate: 
•   Able to solve design, function, construction problems through engineering 
•   Meticulous in adhering to design, drawing, and process standards 
•   Motivated to handle multiple projects and short lead-times 
•   Driven to get things done, never give up 
•   Comfortable in team environment, inclined to think and act “we” 
•   Uncompromising fairness and integrity 
•   Desire for growth in responsibilities 

Customer Service Representative

Position:
•  Customer Service Representative reporting to Customer Service Manager
•  Provide Customer Service and administrative support to our customers
•   Accurate Order entry and timely follow up  
•  Monitor Material availability and prepare Production Work Orders as needed
•  Internal and external report generation
•   Effectively interface with buyers, warehouses, carriers, contractors as well as internal departments
     regarding product availability, shipping, special requirements, returns, pricing, part orders, and warranty issues
•  Typical Work hours 8-5pm Monday - Friday

Education and experience required:
•  Must be computer literate
•  Must be skilled with Microsoft Word and Excel
•  Minimum of 2 years of relevant Customer Service or Sales experience in a Manufacturing environment

Ability and characteristics of successful candidate:
•   Able to organize and manage details and multiple time-sensitive projects at once
•   Good communicator, comfortable dealing with multiple disciplines and  demanding customers
•  Driven to get things done, never give up
•  Comfortable in team environment, inclined to think and act as “we”
•   Uncompromising fairness and integrity
•  Must be able to work overtime as needed